Pick the one that matches your situation. Each is a published number, address or form — none of them is behind a portal login.
Something is down
For a live incident on a system we run for you — a queue not answering, a campaign that has stopped, a platform you cannot reach — the fastest route is the phone. Every office answers its own line on 922 222 8989.
A question about your service
Changes to a running service, access and permissions, invoices, or anything that can wait for a written answer. Write to info@acmacorp.com, or use the contact form if you would rather we had the detail in one place.
Not a customer yet
If you are still deciding, support is the wrong door. A demo runs on real data and answers the questions a page cannot — what the console looks like on a Monday, and what your team would actually do in it.
Three things that are true of this company specifically, and would not be true of a partner reselling the same platforms.
AcmaTel CCS, AcmaIVR, AcmaOBD, AcmaLMS and Acma PBX are our own products, not licences we resell. A fault in one of them is a fault in code we hold, so the answer does not depend on a vendor queue in another timezone.
Where we also hold the Infrastructure or Application Managed Services engagement, the platform and the application are one conversation. Nobody has to establish whose side the problem is on before it can be worked on.
Six offices, each with its own published number, so the nearest one to the work is usually the shortest route to someone who knows it. The full list is further down this page.
Three kinds of relationship, and what each one means when you call.
AcmaTel CCS, AcmaIVR, AcmaOBD, AcmaLMS and Acma PBX, plus AcmaCare, AcmaORDO, RepoAPP and ConsultPro. These are our own products, so the team that answers is the team that wrote them.
Anything covered by an Infrastructure Managed Services or Application Managed Services engagement, on the platforms named in that engagement.
Source, infrastructure definitions and runbooks live in your repositories and accounts from the first commit, so a finished engagement leaves you able to run it. We will still take the call — say so when you write, and we will tell you what we can do and what would need a new engagement.
Our own products, each with its own page. Anything we manage for you under a services engagement is covered too, on the platforms that engagement names.
Delivery centres in India, with offices abroad. Reaching the office nearest the work is usually faster than reaching us centrally.
AcmaCorp Solutions Pvt. Ltd. B-41, Ghanshyam Nagar Near Kameshwar Path Society Godhasar Canal Road Ahmedabad - 380050.
AcmaCorp Solutions Pvt. Ltd. 159/A, 2nd Floor, SSarai Julena Near Fortis Hospital, New Delhi- 110025
AcmaCorp Solutions Pvt. Ltd. Golden OAK Devi Marg Bani Park Jaipur, Rajasthan - 302016
AcmaCorp Solutions Pvt. Ltd. Spaces 912 Commercial Complex Mira Bhayender Road Mira Road East , Thane Maharashtra 401107
Get directions for the Mumbai ( India ) office (opens in a new tab)AcmaCorp Solutions Pvt. Ltd. C/114, Shatakshi, Ashokpuri Pillar No-25 Bailey Road Patna - 800014 , BIHAR
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